Terms of use and privacy policy

Please read the terms of use and disclaimer and privacy policy that apply to this website. If you do not agree, please do not use this site.

Terms of use and disclaimer (last updated 4 September 2011)

Use of this web site is subject to the following terms and conditions, which by using the web site, all individuals and organisations are deemed to accept:

The sophiewinkleman.com website (“SW”) is published by Captain Consumer Limited (“CCL”) and may be accessed in whole or in part through a number of web addresses. SW is provided as a free service and use of it or of any of its constituent elements does not create any legal relations between the user and CCL other than as specified herein or as may be required by law.

Information contained on SW in relation to any other organisation may not have been independently verified by CCL. Neither CCL nor any of its directors, officers or employees give any representation or warranty as to the accuracy, veracity, completeness and/or reliability of any content on SW, nor as to any information contained on any website which is accessed via SW, nor as to the fitness of SW for any particular purpose.

CCL does not necessarily have any relationship, commercial or otherwise, with sites to which it is possible to link from SW. You are advised to verify the accuracy of any information obtained from or via SW before relying on it. Under no circumstances shall CCL or any of its directors, officers or employees be liable for any direct, indirect or consequential loss or damage suffered as a result of any use of SW except that nothing in these terms of use (or elsewhere on SW) shall exclude or limit CCL's liability for death or personal injury caused by CCL's negligence or for any other liability which cannot be excluded or limited under the law of England and Wales.

Images and content on SW are protected by copyright and may not be reproduced or appropriated in any matter without written permission of their respective owner(s). The phrases “Captain Consumer”, "sophiewinkleman.com" and "the definitive Sophie Winkleman fan and information site" are trademarks of CCL. Other trademarks referred to on this site are acknowledged as belonging to their respective owner(s).

Reproduction of this web site in whole or in part and in any form or medium without express written permission from CCL is prohibited.

Whilst CCL seeks to ensure that the standard of SW remains high and to maintain the continuity of it, the internet is not an inherently stable medium and errors, omissions, interruptions of service and delays may occur at any time. CCL does not accept any ongoing obligation or responsibility to operate SW (or any particular part of it) or to provide any of the services that may be offered from time to time on this web site.

CCL may revise the terms of use and disclaimer and / or privacy policy applying to SW from time-to-time. Revised terms will apply to your use of SW from the date of their publication. By continuing to use SW, users agree to any and all such revisions, so please check this section regularly.

Privacy policy (last updated 4 September 2011)

Introduction

CCL takes your online privacy seriously. You may visit this site anonymously as often as you like without providing any personally identifying information (such as your name, address or email address). We do not collect personally identifying information from you except when you specifically provide it and we seek to protect all the information we receive. If you ask to be added to a newsletter, forum or other subscription list, we may use one or more cookies in order to be able to provide those services. We will not share your e-mail address or other information with third parties except, in rare instances, as may be required by law, to protect our site, to enforce compliance with our Terms of use and disclaimer or in the event of CCL transferring responsibility for running SW to a new provider, in which case your details will be provided to them for the purpose of service continuity. Please read below for more details about what information CCL gathers and how it is used.

Information You Provide

As you use the site, you may find places where we ask you to provide us voluntarily with information about yourself. In most of these cases, we seek only your email address so that we can send you the specific information you request (eg newsletter or forum registration information). In other cases, such as a competition or prize draw, we may request your e-mail address, name (along with your contest answer) and physical address so that we can contact you by name and deliver a prize in the event that you win. Your participation in these activities is purely voluntary; if you do not wish to reveal your details you may simply ignore these offers. If you participate, we will not use your details for any purpose other than as stated and will not sell or rent your details to any third parties.

At other places, CCL may invite your feedback, opinions or suggestions and provide a a link for emailing your response or posting it in a forum. We may also ask for your country, city or town of residence to gather geographical information about the visitors to the site and to send you appropriate information. Any email you send to CCL will include your e-mail address and possibly also your name in the "from" line. We promise to use information we receive in this manner only for the purpose of responding to your questions or suggestions and will not send you unsolicited offers or pass your details to anyone else.

We may ask for your name and other details on the forum - a facility hosted by CCL where you can participate in discussions on particular subjects by posting written comments which are then entirely public and/or sending private messages to us or to other members. We ask for your name so that other people reading your comments will be able to determine which comments come from which people. You may provide a nickname or alias if you prefer so that your identity is not disclosed. If you do voluntarily disclose personal information (eg email address) on the forum or message boards, that information can be seen, collected and used by others and may result in unsolicited messages from other people or companies. Whether or not you choose to participate anonymously, you are still legally liable for the material you post, including claims of libel, invasion of privacy and copyright infringement.

If you have previously provided us with your email address and later decide that you do not want us to have it, please follow the unsubscribe instructions that are contained in the subscription confirmation email message that you received from us.

Cookies

Cookies are electronic tags that most major web sites place on your computer in the process of sending your computer a file, such as a web page. CCL also uses these. A cookie is a unique bit of computer code that is placed on your computer when you visit a particular section of our site. It tells us when a computer that has previously visited our site returns and it identifies your computer's browser and operating system to help us make the best connection. We may also use cookies to manage forum access and to keep track of your subscriptions to newsletters. Cookies that we place on your computer do not tell us anything about your visits to other web sites or your other use of the Internet. If you would prefer not to receive any cookies, most browsers can be set to refuse them or to alert you when one is being sent. However, some sections of this site may not function properly if the cookies are disabled.

Links to Other Sites

This site contains links to other websites that are not under our control. They do not necessarily have the same privacy policies and may place their own cookies on your computer. This practice is standard on the Internet and we do not control cookies placed on your computer by third parties whose advertising or links appear on our site.

Security of Private Information

It would be great if we could say that the information you provide us is absolutely safe. Unfortunately, various well-publicised cases of computer security breaches make it impossible for anyone to be so confident. The most we can say is that we take reasonable steps to protect the information you provide us from theft, alteration or unauthorized inspection. In addition, in rare instances, we will disclose private information to necessary parties as required by law, to protect our site or other visitors or to enforce compliance with our Terms of use and disclaimer.

Parents and children

Parents / guardians should be aware that if children voluntarily disclose their names, email addresses or other information on forums or via messaging facilities, such disclosures may result in unsolicited messages from other parties. We suggest that children are discouraged from providing such information on this site or elsewhere.

Contacting us

We can be reached at admin @ sophiewinkleman . com (remove the spaces). SW is owned and operated by Captain Consumer Ltd, a company registered in England & Wales with registration number 3927025 and VAT registration number 795088674. Captain Consumer is a registered trade mark. Our registered office address is c/o Balanced Accounting LLP, The Brewery, Bells Yew Green, Tunbridge Wells, TN3 9BD.